Plansmith.
Care plans without the dread.
- AN-ACC aligned
- Plain-English intake
- Audit-ready on first draft
The gap
Documentation quality is where aged-care quietly loses hours.
Nurses, providers and industry forums keep saying the same thing: the plan finished is the plan that pays — but finishing it pulls RNs off the floor, after hours, in fragments.
of RNs report documentation quality concerns as a top source of after-hours unpaid time.
AN-ACC reassessments cite documentation gaps that an intake conversation would have solved at the bedside.
rekeying. The completed plan should land in funding claims and shift schedules without copying it across five systems.
How it works
One nurse. One tablet. One defensible plan.
Plansmith sits with the RN or EEN — at the nurse's station, in the lounge room, or on the way to a home-visit. It asks plain-English questions, not clinical jargon, and writes the plan you would have written if you had two hours and a quiet desk.
- 01
Open the resident. Talk, not tick.
Type or speak the shift note, the family call, the call-bell observation. Plansmith asks the next question — never assumes.
- 02
A draft plan writes itself.
Goals, interventions, review triggers and risk mitigations are produced in plain-English sentences with the clinical reasoning surfaced for you to edit.
- 03
It checks its own story.
Every claim is cross-checked against the AN-ACC class and the relevant Support at Home requirement before it leaves the tablet.
- 04
Flows into funding and rosters.
One approval sends the plan to My Aged Care, Xero, MYOB and the provider's rostering and payroll system. No rekeying, no second source of truth.
Aligned to
Built around the rules you actually face.
Not three vendors' opinions of compliance. The Australian funding rules, the new digital requirements, and the standards the Royal Commission expects to see when it reads a record.
Funding-class aligned.
Each goal, intervention and review trigger maps to the AN-ACC class you actually claim under.
Digital-ready output.
Plans are produced to the structure providers need for the new digital reporting surface — with the data and the story in one place.
Documentation quality, surfaced.
The Royal Commission set the bar on care-planning quality. The draft shows its reasoning line by line — easy to defend, easy to revisit.
Posts straight through.
Approved plans sync to the provider's My Aged Care record. No duplicate paperwork, no "waiting for ICT to push it through".
Integrations
It lands where your provider already lives.
One approval, one outbound flow. The plan arrives where payroll, rostering, billing and compliance expect to find it — and the nurse walks back to the floor.
My Aged Care
Government portal
Xero
Billing & claims
MYOB
Billing & claims
Rostering
Shift scheduling
Payroll
Award interpretation
Provider CRM
Resident record
For nurses
Stop writing plans after the kids are in bed.
Most aged-care software was built for assessors, billing teams or board reporting. Plansmith is built for the RN or EEN standing at the nurse's station at 14:30, trying to finish a plan before the next shift change. Plain-English intake. Clinical-grade output. One quiet copy of the plan to look back at, not seven.
Ask, don't jargon.
The intake reads like a colleague asking a colleague, not a regex chasing a keyword.
Tablet-first.
Designed for one hand and a sharps bin in the other, not a desk and a 27" monitor.
Show your working.
Every line of the plan names the source: shift note, family call, observation, rule.
Pilot intake
Close the documentation-quality gap, one plan at a time.
We work with five Australian aged-care and home-care providers at a time. If you are tired of seeing care plans finished long after the shift they describe — we should talk to your team.
Replies always come from a human: plansmith-4@polsia.app.
What a pilot looks like.
- 01One provider, one shift team, one resident cohort of your choice.
- 02Plansmith pairs with your existing My Aged Care, Xero / MYOB and rostering connections. We do not require a platform swap.
- 03We measure plan-completion time, audit-readiness scoring and nurse after-hours time at week zero, week four and week twelve.
- 04If it does not give your RNs their evenings back, we walk the pilot back ourselves. No three-year lock-in.